It’s not just a job, it’s a mission

Is it just me, or are professional marketers in more developed markets becoming just like the partners in their firm? They think that their qualifications, knowledge and experience should be enough to persuade clients (i.e. partners) to follow their sage advice. And if that doesn’t work then they can always console themselves with their handsome salary and a rolodex of head hunters.

And is it just me, or are professional marketers in CEE becoming just like the associates in their firm? They think that if they work themselves to death and remain loyal employees, career advancement, influence and respect will come naturally. And if that doesn’t work then they can always console themselves with their equally handsome salaries (relative to other local employees) and a major foreign firm on their CV.

I could be wrong, but it still seems rare to find the kind of self confidence in professional firm s , that convinces others to believe in what you have to say. This is just as challenging for marketers as it is for partners and associates. And it’s because there is little logic or rational (both strong domains for professionals) involved in believing. Instead it is based on sensory things like emotions and actions: others must come to believe that you believe what you say.

In fact, I believe it is this lack of belief, which makes many professionals shy aw ay from marketing. Of course they know marketing works. They just don’t believe it will work for them, so why do it? It is also the reason why some marketers don’t feel as respected in their firm. Might this also be related to another issue for professional marketers? Are you in a job or a profession ?

If I were a professional marketer with ambition, I would live by the list of professional attributes in David Maister’s book True Professionalism ( pg. 15), read anything I could find on the subject of professional marketing, attend any event or training I could related to this, and band together with my peers to further these ideas, because there is strength in numbers.

Notice I don’t mention anything about being a loyal hard working employee. That is expected any w ay. But more importantly, hard work and loyalty alone do little to strengthen your belief in your professionalism. Of course, if you just consider yourself to be an employee, then this thought might not cross your mind. But if you were on a mission, I guarantee it would.

So the way forward is for professional marketers to take the high road, because there is no traffic jam on the extra mile. And if you have partners and associates in your firm who belong to a profession , but still don’t believe in marketing, then you must find someone who can convert them.

Jeffrey Forbes
Regional Founder and Chairman
PM Forum Central & Eastern Europe


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